UCD methods list

February 8, 2009 (quite a long while ago…)

Like an a la carte menu but for UCD methods. What methods are available to us at each stage of the design/development process?

Planning and estimating for UCD

(quite a long while ago…)

Taking a user-centred design approach to a is assumed to be a bit slower – perhaps for good reason. The key then is setting the right expectations within the business. Here’s how we do it…

‘What is UCD?’ presentation

February 6, 2009 (quite a long while ago…)

This is the presentation we gave to management types. It gives a brief overview of what User-Centred Design means (to us), how we can involve users, and what steps we are actually going to take.

Planning II: Costs of UCD methods

February 3, 2009 (quite a long while ago…)

Involving users in your design/development process doesn’t come for free. At Rightmove we use a spreadsheet outlining the costs to help us create our UCD estimates – setting realistic expectations at the beginning of a project.

UCD toolkit

January 26, 2009 (quite a long while ago…)

A list of resources and techniques we use to help us a) create a framework in which to involve users in the design process, and b) educate the business in the wonders of UCD.