UCD methods list

February 8, 2009 (over a year ago)

Like an a la carte menu but for UCD methods. What methods are available to us at each stage of the design/development process?

Planning and estimating for UCD

(over a year ago)

Taking a user-centred design approach to a is assumed to be a bit slower – perhaps for good reason. The key then is setting the right expectations within the business. Here’s how we do it…

‘What is UCD?’ presentation

February 6, 2009 (over a year ago)

This is the presentation we gave to management types. It gives a brief overview of what User-Centred Design means (to us), how we can involve users, and what steps we are actually going to take.

Planning III: Creating a UCD estimate

February 4, 2009 (over a year ago)

To ensure we set realistic expectations with the business, we clearly document our recommended UCD approaches. Here’s what it looks like…

Planning II: Costs of UCD methods

February 3, 2009 (over a year ago)

Involving users in your design/development process doesn’t come for free. At Rightmove we use a spreadsheet outlining the costs to help us create our UCD estimates – setting realistic expectations at the beginning of a project.

Planning I: Which UCD methods to use

February 2, 2009 (over a year ago)

New project. You know you want to involve users in the design. But what methods or techniques should you use? At Rightmove we use this ‘recommendation engine’ to help us get started (and get business buy-in).

UCD toolkit

January 26, 2009 (over a year ago)

A list of resources and techniques we use to help us a) create a framework in which to involve users in the design process, and b) educate the business in the wonders of UCD.

Our journey into UCD

January 21, 2009 (over a year ago)

We wanted to (and knew we had to) include users while designing and building, but where to start, and how do we get support from the business?