Planning III: Creating a UCD estimate

February 4, 2009 (over two years ago)

To ensure we set realistic expectations with the business, we clearly document our recommended UCD approaches. Here’s what it looks like…

Planning II: Costs of UCD methods

February 3, 2009 (over two years ago)

Involving users in your design/development process doesn’t come for free. At Rightmove we use a spreadsheet outlining the costs to help us create our UCD estimates – setting realistic expectations at the beginning of a project.

Planning I: Which UCD methods to use

February 2, 2009 (quite a long while ago…)

New project. You know you want to involve users in the design. But what methods or techniques should you use? At Rightmove we use this ‘recommendation engine’ to help us get started (and get business buy-in).

Our journey into UCD

January 21, 2009 (quite a long while ago…)

We wanted to (and knew we had to) include users while designing and building, but where to start, and how do we get support from the business?