February 8, 2009 (quite a long while ago…)
Taking a user-centred design approach to a is assumed to be a bit slower – perhaps for good reason. The key then is setting the right expectations within the business. Here’s how we do it…
February 3, 2009 (quite a long while ago…)
Involving users in your design/development process doesn’t come for free. At Rightmove we use a spreadsheet outlining the costs to help us create our UCD estimates – setting realistic expectations at the beginning of a project.
February 2, 2009 (quite a long while ago…)
New project. You know you want to involve users in the design. But what methods or techniques should you use? At Rightmove we use this ‘recommendation engine’ to help us get started (and get business buy-in).